WHAT IS PERSONAL DATA?
“Personal data” refers to information related to an identified or identifiable natural person. Personal data may include your name, phone numbers, physical addresses and email addresses. It also may include payment information, such as credit-card information, if you order Uponor products or services from us, and provide such information in order to do so. Uponor uses a secure, certified system for the collection and storage of such payment information. When you provide customer payment information via our website, Uponor does not have access to that information, which is processed by a third-party service provider Uponor contracts with to provide a certified payment system for such online transactions.
CAN THIRD PARTIES ACCESS YOUR DATA?
This policy applies to personal data that Uponor collects. For your convenience, our website as well as our products or services pages may contain links to other companies’ websites that have their own privacy policies. In addition, third party services installed on your own device may allow access to information. These third party links and services on your own device are not under Uponor’s control. We advise you to carefully read the privacy policies of such third parties. Uponor is not responsible for the privacy practices or contents of third parties. Uponor’s inclusion of links to third party websites on this site does not constitute an endorsement of those websites’ content, actions, or policies.
ARE ANALYTICS USED ON OUR SITE?
HOW DO WE OBTAIN YOUR CONSENT?
If you have provided personally identifiable information, including your name, email address or phone number, you have provided Uponor with implied consent to collect, use and disclose this information for the purpose of an implied business relationship. Uponor will not use personally identifiable information for any purpose beyond this implied business relationship.
Uponor acts in compliance with Canada’s Anti-Spam Law (CASL), effective July 1, 2014, for commercial electronic messages. At any time, individuals can request to unsubscribe from receiving messages from Uponor by “Opting Out.” If you wish to withdraw your consent to Uponor’s obtaining your personal information, or to otherwise “opt out,” please refer to the method for doing so, set forth in the section “How To Opt Out,” below.
By using this website and/or by submitting personal data to Uponor, you understand and agree that your personal data may be processed as explained in this policy. If you do not accept this policy, we advise you not to use this website or submit any personal data to Uponor.
WHAT TYPES OF DATA DO WE COLLECT?
Personal data is typically collected when you use or register to use our products and services or otherwise interact with Uponor. Personal data may include:
- Your IP-address
- Access times
- Identity of a website you used to link to our site
- Listing of our website pages you visit
- Listing of the content you view on our site
- Other information your browser sends us
We may ask you to provide us with other types of information, such as:
- e-mail address
- Street address
- User names and passwords specifically for use on Uponor’s website
Certain non-identifiable personal data may become identifiable when you provide us with your personal data. This includes such information as your browser type or domain name. In addition, we may obtain your personal identification from publicly available sources.
HOW DO WE USE YOUR DATA?
We may collect your data for a variety of reasons and sometimes, there are one or more reasons that apply simultaneously.
A. Product and Service Development
While we primarily use aggregate and statistical information to develop our products and services, Uponor may use your personal data to improve our offerings.
When we need to contact you, Uponor may use your personal data to communicate. This could involve sending you notices about our products and services or contacting you about customer service related matters.
C. Express Consent
We are required to have your consent to make such contacts electronically. We obtain such consent primarily by one of two methods: 1) we either ask for, and obtain, your express consent; or 2) we have your implied consent for such contacts, based an existing relationship with you.
1) Obtaining Express Consent: Under Canada’s anti-spam law (or “CASL”), we are required to make the following disclosures when we seek your consent to send you a commercial electronic message: i) the purpose of the request (i.e., to send you a commercial electronic message); ii) the name of the person or entity seeking the consent, or, if different, the person or entity on whose behalf the consent is sought, and which party is seeking the consent on the other’s behalf; iii) the mailing address and one or more of: a phone number, an email address, or a web address for one of those persons; and iv) that consent may be withdrawn.
2) Obtaining Implied Consent: Implied Consent exists in the case of an “existing business relationship,” which is a defined term in the law. Such a relationship exists only where: i) the recipient of the message has made a purchase from the person who is sending the message, or causes it to be sent, within the two years prior to the date of the message; ii) the recipient of the message has accepted a business or investment opportunity from the person who is sending the message, or causes it to be sent, within the two years prior to the message; iii) there is a written contract between the recipient of the message and the person sending the message, or who causes it to be sent that does not relate to an item set out in i) or ii), above, and that is either currently in existence, or that expired in the two years prior to the message; OR iv) the recipient of the message made an inquiry or application to the person who sends that message, or who causes in to be sent, regarding a purchase or business opportunity, within the six months prior to the message.
3) “Transactional or Relationship” Exception: The applicable law (“CASL”) provides for an exemption to its consent requirements. This involves messages that are sent for the sole purpose of which is to: i) facilitate, complete, or confirm a commercial transaction into which the message recipient has previously agreed to enter; ii) provide information about warranty, recall, or safety information about a product the recipient has purchased or used; iii) provide notice regarding a subscription, membership, account, loan, or other ongoing relationship with the sender; iv) provide information directly related to an employment relationship or benefit plan in which the recipient is currently involved; or, v) deliver goods or services, including product update or upgrades, that the recipient of the message is entitled to receive under a transaction into which the recipient previously entered.
Your personal data may also be used by Uponor for conducting direct marketing campaigns or market research.
D. Provision of Products and Services
We may use your personal data to identify you, fulfill the contract between you and Uponor and ensure the functionality and security of Uponor products and services. We may also use your personal data to prevent and investigate possible misuses.
WHEN DO WE DISCLOSE YOUR PERSONAL DATA?
There are some instances when we will disclose your personal data. These instances are stated below.
A. With your Consent
Uponor may disclose your personal data with your consent.
B. Authorized Third Parties and Uponor Companies
We may disclose your personal data to other companies in the Uponor group as well as to authorized third parties who process personal data on our behalf for the purposes stated in this policy.
We may further conduct marketing and other communication jointly with our partners. In doing so, we may combine information we have collected about you with information our partners have collected about you to avoid unnecessary communications and to tailor content for you.
C. International Disclosure
We may transfer your personal data outside the country where you use our services and these countries may have different rules on data protection. However, we are committed to ensuring that a legal basis for such a transfer exists and that your personal data is protected in an adequate manner in accordance with applicable legislation.
D. Mergers & Acquisitions
If we sell, buy, merge or reorganize in some other way, this may involve us disclosing personal data to potential and actual purchasers and their advisers.
E. Mandatory disclosure
Uponor may be obliged to disclose your personal data to the authorities or other third parties. We may also disclose and otherwise process your personal data, in accordance with applicable legislation, to defend our legitimate interests.
Sometimes a “cookie” file may be stored on your computer to improve your user experience with the Uponor site. A cookie is a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you return to our site and browse, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity.
HOW LONG ARE COOKIES STORED?
The length of time that cookies remain on our websites depends on the type of cookie used. Session cookies expire when the browser is closed, while persistent cookies have typical expiration dates between two months and a couple of years.
WHAT ARE YOUR RIGHTS?
Uponor is committed to respecting your rights. Upon your request, we will make available any of your personal information we have collected, used or disclosed. You have the right to:
- Know what personal data Uponor holds about you
- Have incomplete, unnecessary, incorrect or outdated personal data updated or deleted
- Unsubscribe from marketing (electronic?) messages
- Request that processing of your personal data for direct marketing or market research purposes is stopped.
Applicable legislation may contain restrictions and other provisions regarding your rights. The rights listed above may be exercised by contacting Uponor at firstname.lastname@example.org . Please note that in some situations exercising the above rights may mean that we will not be able to continue providing the requested service(s) to you.
HOW TO OPT OUT
To unsubscribe to Uponor communications please use the following links.
- For English communications, http://www.uponorpro.com/unsubscribeca (English Unsubscribe).
- For French communications, please use:
http://www.uponorpro.com/unsubscribecafr (French unsubscribe).
Or, unsubscribe by clicking the link within an email from Uponor.
Should you have any additional questions, please do not hesitate to contact us through Uponor’s customer service department or by email at email@example.com.